Get in Touch With Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or want to flag an issue with one of the platforms we cover? This page explains how to reach the Sweepstakes Casinos team and what happens once your message lands with us.

How to Reach Our Team

Email is the best way to get in touch. Send your message and a member of our editorial team will read it — we don't rely on automated replies to stand in for a real answer. Include a short line on what your message is about (a review query, a correction, a general question) so we can route it to the right person and reply faster.

What We Can Help With

• Offer and eligibility questions — Wondering whether a welcome offer like Spinblitz's Gold Coin package or Crown Coins' welcome bonus still matches what's listed on this site? We periodically recheck offer details, and reader reports help us catch anything that has changed.
• Corrections — Sweepstakes casino terms, eligible states, and coin packages change often. If you notice something on drugmetrology.com that looks out of date, tell us and we'll look into it.
• Redemption and account questions about a specific operator — We can point you toward general information, but we don't manage accounts, process redemptions, or handle identity verification for any of the platforms listed here. Those matters go through the operator's own support channels, since we are an independent comparison resource and not affiliated with the casinos we review.
• State availability questions — Because sweepstakes casino access varies by state and can change, if you're unsure whether a platform currently serves your state, we can point you to where to check, though we'd always recommend confirming directly on the operator's terms page too.
• Feedback on our coverage — If there's a sweeps coins casino, a new sweepstakes platform, or a topic you'd like to see us cover, let us know.
• Responsible play concerns — If you or someone you know wants information on setting limits or taking a break from casino-style games, mention this in your message and we'll point you toward appropriate resources.

What to Include for a Faster Response

A few details help us answer properly the first time:

1. Which platform or page your question relates to (for example, one of the operators covered on this site, or our Best Non GamStop Casinos 2026 page).
2. What you've already checked, such as the operator's own terms or FAQ.
3. Your general location (state), if the question involves eligibility — we won't ask for anything more than that by email.

What Happens After You Contact Us

Every message is reviewed by a real person on our team, not sorted purely by automation. We aim to respond within a couple of working days, though volume can occasionally push that out a little further. If your enquiry needs input from an operator directly — for example, a redemption delay or a verification issue tied to your account — we'll let you know that the platform's own support team is best placed to resolve it, since we don't have access to individual player accounts.

A Note on What This Site Does and Doesn't Do

Sweepstakes Casinos is an independent comparison and review resource covering sweepstakes and social casino platforms available for play with promotional Gold Coins and Sweepstakes Coins. We don't operate any of the casinos listed on the site, and we don't process payments, redemptions, or account verification. Some of the offers referenced here may be commercial partnerships, and the site may earn a commission when a reader signs up through a link — this never determines how platforms are ranked or reviewed. If you're contacting us about a specific operator's terms, prize redemption threshold, or state eligibility list, we'll help where we can, but the operator's own terms and conditions remain the definitive source.

Thank you for taking the time to reach out. Reader feedback is genuinely part of how we keep this site accurate, and we look forward to hearing from you.